About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Delivery
What should I do if I haven’t received my Credit Card?
You should expect to receive it within 5-7 working days of signing up. And in the meantime, you don't have to wait to start using your card! Just activate your digital credit card on the app and start shopping online.
If you have any queries related to your Fi-Federal Credit Card, please contact Federal Bank directly through their dedicated support channels:
Toll-Free: 1800 296 1199
Email: federalficards@federalbank.co.in
Support is available 24/7, including weekends.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app