Follow these steps:

• Open the Fi app and go to the credit card page.
• Tap on the card controls button and ensure they are turned on.
• Note that sometimes, tap to pay, and international usage may be turned off by default.

If you have tried the above steps and are still facing issues, please contact Federal Bank directly through their dedicated support channels for further assistance.

Toll-Free: 1800 296 1199

Email: federalficards@federalbank.co.in