Frequently Asked Questions

FAQarrow iconCredit Cardsarrow iconCard details and access
Card details and access
How do I reset my Credit Card pin?

Here are the steps to reset your ATM PIN:

  • Go to the Credit Card page in the Fi app
  • Tap on the settings icon located on the top of the page or click on the ""Card Controls"" option located at the bottom of the page
  • Select ""Reset ATM PIN option"" and follow the on-screen instructions to reset your PIN.
  • Here are the detailed instructions:
  • Enter the OTP received on your registered mobile number
  • Enter a new PIN of your choice
  • Re-enter the new PIN to confirm.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app