Frequently Asked Questions

FAQarrow iconCredit Cardsarrow iconCard details and access

Card details and access

How do I activate my physical Credit Card?

Let's activate your new Credit Card! Here are the easy steps:

  • Open the pack containing your new card.
  • Look for the QR code on the top leaf of the fold.
  • Open the Fi app on your phone.
  • Tap on the ‘cards’ logo and go to the credit card page.
  • Tap on the option to activate your card.
  • Scan the QR code through the link on the banner.

Complete the next steps of setting a PIN and updating your card settings.

That's it! Your physical card is now activated and ready to use.