Frequently Asked Questions

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Data Visibility & Security
My current balance isn't reflecting accurately

We automatically update your data once a day. However, some banks have a constraint where they provide data only for the D-1 day (the previous day). While we work through these challenges, please look back for data beyond 2 days to fully utilise the feature.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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