Frequently Asked Questions

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Account Summary
How do I get a signed paper statement?

Please contact Fi money customer care through in-app chat and ask for a signed statement. 

For this, there is a fee of ₹100 + GST per page. The charges are capped at ₹500. This means even if your statement is more than 5 pages, you will only be charged ₹500 + GST

P.S: The signed statement sent by our banking partner, may look different from the statement in the Fi app.

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Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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