Frequently Asked Questions

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Account Details
How do I close my account?

Step 1:
If you wish to close your Federal Bank Savings Account linked to Fi, ensure your app is updated to the latest version. 

Step 2:
Go to Profile > Settings > *Scroll Down* > Tap on 'Permanently Close My Account'

Wish to interact with Fi's customer care team?
You can reach them here.


Before you go, here's a sneak peek at what you'll be missing out on:

  • VISA Platinum Fi-Federal Debit Card (forex-free for specific account plans)
  • 0% commission on Mutual Fund investments
  • 0 brokerage on US Stock investments
  • Access to Credit Cards & Instant Loan offers
  • Fixed Deposits at up to 7.75% p.a.
  • Amazing rewards and benefits

       …and many more smart money features!

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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