Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Fi is a money management platform that re-imagines the banking experience in India. The Federal Bank Account offered through our App, is a digital bank account that gives you the fastest way to open a bank account online.
You can do everything from the Fi App, including p2p payments, fund transfers, bill payments, and more, with features to automate every action. You also get a Debit Card, spends insights and tools to grow your investment and earn rewards.
Oops, that shouldn't have happened!
Please contact our customer service team; they'll help you with this.
Before you report the issue:
Verify if you're using the updated (or latest) version of the Fi app.
Need to know: Our app is compatible with iOS 14.0 (and above). Also works well with Android 5 (and above).
Pro tip: When you speak to our agents, tell them your device's name, model number and operating system details.