About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Account Access
The Fi app keeps crashing
Oops, that shouldn't have happened!
Please contact our customer service team; they'll help you with this.
Before you report the issue:
Verify if you're using the updated (or latest) version of the Fi app.
Need to know: Our app is compatible with iOS 14.0 (and above). Also works well with Android 5 (and above).
Pro tip: When you speak to our agents, tell them your device's name, model number and operating system details.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app