About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Account Access
I'm unable to login to my app
Did you change your phone's lock code recently? If so, please use it to sign in to Fi.
To log in to the Fi app, please use your latest Device Lock code or biometric fingerprint.
In case you're still facing issues after unlocking your device:
- Check if you have logged into your Gmail or Apple account, which is the one linked to Fi.
- Log in to your account, then retry signing into the app.
Pro Tip: There's no such thing as a 'Fi login PIN'. Don't let fraudsters make you think otherwise.
If you need help, chat instantly with Fi's customer care team here.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app