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Frequently Asked Questions
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FAQ
Account Info
Account Info
Account Access
Do I need a login PIN to access the Fi app?
My mobile phone's lost or stolen
I'm unable to login to my app
I'm getting an account validation error when I try to login. What do I do?
Account Summary
How do I get a bank statement?
How do I get a signed paper statement?
Account Details
Where can I see my savings account details?
What’s the interest rate on my Savings Account?
What is the minimum balance needed for a Federal Bank Savings Account on Fi?
Where can I see the Fees and Charges of Federal Bank Savings Account on Fi??
How do I hide my account balance on the home screen?
How do I order a Cheque book?
Can I get a passbook?
How do I deposit cash into my savings account? Are there any charges?
How do I close my account?
How can I delete my data from the Fi app?
Can I revoke my consent to have my credit report fetched by Fi?
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