Frequently Asked Questions

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Account Access
I'm getting an account validation error when I try to login. What do I do?

We’re currently facing an issue that affects Google sign-in. We expect a resolution to this very soon. Meanwhile, here’s a quick fix for you:

  1. Clear all app data on Fi from App settings
  2. Sign out of overall Google Accounts on your device via System settings
  3. Restart your mobile phone
  4. Now, sign in to the same Google Account through settings
  5. Then, log in to Fi with the same account
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Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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