Account Access
Do I need a login PIN to access the Fi app?
Your Fi login PIN is the same as your phone login PIN.
You will not receive a separate login PIN by SMS to log in to the app.
Follow these steps to change your PIN
- Tap on your profile icon on the home screen
- Go to 'Privacy & Security'
- Select 'App Login'
- Follow the instructions to change the PIN.
If you need help, chat instantly with Fi's customer care team here.