Frequently Asked Questions

FAQarrow iconAbout Fiarrow iconPrivacy & Safety
Privacy & Safety
Is Fi money safe?

Your money is safe with our Banking Partner, Federal Bank

Banking Partner details:
Funds deposited through Fi are secure as it lies with Federal Bank, our licensed partner bank. Your money is also insured for up to ₹5 lakh by the Deposit Insurance and Credit Guarantee Corporation (DICGC).

Security Certifications:
To top it off, the global forum, Payment Card Industry Security Standards Council recognises our state-of-the-art system. We have gained the Payment Card Industry Data Security Standard (PCI DSS) certification. Essentially, it's the 'gold standard' compliance scheme to secure credit and debit card data.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app