Frequently Asked Questions

General Info

Can I directly call Federal Bank about issues with my Savings Account?

You could if you wanted to. But, for quicker resolutions, it might be best to reach out to Fi Money customer care — a Fi Care specialist will sort things out for you!

If you need help, chat instantly with Fi's customer care team here.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

FAQAbout FiGeneral Info

General Info

Can I directly call Federal Bank about issues with my Savings Account?

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

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Frequently Asked Questions

General Info

Can I directly call Federal Bank about issues with my Savings Account?

Fi partners with the best to secure your money

General Info

Can I directly call Federal Bank about issues with my Savings Account?

Fi partners with the best to secure your money