Frequently Asked Questions

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Eligibility & Access
I already have an account with Federal Bank. Can I create another Federal Bank Savings Account on Fi?

Yes, you can open a Federal Bank Savings Account on Fi if you have an existing account with Federal Bank!


For Federal Bank Partial KYC Account Holders
If you currently have a partial KYC account with Federal Bank, simply complete your Full KYC procedure with them. After that, while signing up for a Federal Bank Savings Account on Fi, provide the exact ID details that appear in your present Federal account!

For Full KYC Federal Bank Account Holders
Use the same PAN card or Aadhaar number, mobile number, and Date of Birth as your existing Federal account. That's all it takes.

If you still have trouble opening a Savings Account on Fi, reach out to Fi money customer care at 080-47485490 — and they will sort things out for you!

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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