With the swipe-n-pay privileges of a credit card, you need not worry about carrying large wads of cash. While credit cards come with multi-layer protection systems to prevent unauthorised transactions, even the best ones can fall prey to fraud when lost, stolen, or compromised.
Since knowing how to block a credit card can avoid its misuse, in this blog we cover how to block a credit card payment if you've lost the card or noticed fraudulent transactions.
Here’s how to block a credit card transaction on your stolen card:
You can call the 24x7 customer care number listed on your lender's website. Once the customer care executive has verified your identity, your card will be blocked immediately and a replacement issued.
To avail of the SMS card blocking service facility, you must use your registered phone number to send an SMS to your lender’s dedicated number with a pre-given code sequence.
Open the bank or lender's app and head to the 'credit cards' section. Select the stolen/misplaced card and click 'Controls', followed by the 'Block and Replace the Card' option. These steps may vary depending on the app's structure.
To block your credit card via netbanking, you first need to log into your netbanking account with your customer ID and password. Next, go to the 'credit card' section, where you will find the 'block the credit card' option.
There's an alternative for those wondering how to block a credit card payment on a misplaced card without an internet connection. You can visit the closest bank branch/lender office to submit an application requesting card blockage.
Learning how to block a credit card transaction when your card is stolen is important, but so is ensuring general safety. To this end, here are a few handy tips you can use to prevent unauthorised transactions on your credit card:
So that's how to block your credit card if you notice fraudulent transactions on the card or it is stolen. Immediately blocking your card helps prevent its misuse. However, you can temporarily block it if you think it's misplaced. You can always unblock a temporarily blocked card via SMS, netbanking, or the customer care hotline.
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Yes. You can temporarily block your card if you've misplaced it but don't think it's stolen. This saves you the hassle of having the card reissued once you find it.
If you notice suspicious activity, you should immediately report the same to your lender and block the card.
Yes. You can log into your netbanking account or mobile banking app to easily block your credit card.
Yes. All lenders have a dedicated 24x7 customer service number customers can call to request credit card-related services, including card blocking. This lender-specific number is usually listed on their website.
Once you place your credit card blocking request, your card is blocked immediately.